1. Introduction
Namrata Power Systems (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.2. Information We Collect
We may collect the following types of information:- Personal Data: Name, contact number, email address, shipping/billing address.
- Service Data: Product inquiries, service requests, AMC details, rental agreements.
- Technical Data: IP address, browser type, device information, and usage statistics.
3. How We Use Your Information
Your data is used to:- Process product orders and service requests.
- Provide preventive maintenance and AMC support.
- Respond to inquiries and offer customer assistance.
- Improve our website and service offerings.
- Send updates, offers, and promotional content (with your consent).
- Fulfill legal and regulatory obligations
4. Data Sharing
We do not sell your personal data. We may share it with:- Logistics and service partners for delivery and maintenance.
- CRM and communication platforms for customer engagement.
- Government authorities when legally required.
5. Data Security
We employ industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data.6. Your Rights
You have the right to:- Access and correct your personal data.
- Request deletion of your data.
- Opt out of marketing communications.
- Lodge a complaint with a data protection authority.
7. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings.8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices.9. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.10. Contact Us
For questions or concerns regarding this policy, please contact:📍 Namrata Power Systems. Flat No 104, S.No. 141, “Shubh Vastu” Guruwar Peth, Near Mamledar Kacheri, Pune - 411042
📞 9762061555
📧 info@namratapower.com / services@namratapower.com